Salisbury Filmmaker Privacy Statement

(Updated October 2025)

About Salisbury Filmmaker
Salisbury Filmmaker is operated by Andrew Foord, trading as Salisbury Filmmaker, Salisbury Filmmaker for Schools, and salisburyfilmmaker.co.uk.
We provide video and photography services to schools, businesses, and individuals, and sometimes offer related creative services.

1. Information We Collect

We collect and process personal information to manage bookings, deliver photography and video services, and process customer orders. The information we may collect includes:

• Name, email address, phone number, and postal address

• Organisation or school name (if applicable)

• Order and payment information

• IP address, browser type, and device information

• Session details such as time spent on pages, navigation paths, and interaction data (collected via Wix.com)

• Any correspondence you send us by email, contact form, or other communication methods

When handling photography services, we may also collect and store photos, video, or audio recordings that identify individuals (e.g., portraits or school photos).

2. How We Collect Data

Personal data is collected through:

• Our website, hosted by Wix.com, when you complete forms, place an order, or contact us.

• Payment processing through Wix Payments and/or Stripe, which securely handle payment and card information.

• Email or phone communication, when you make enquiries or book services directly.

Wix automatically collects certain technical and analytical data (e.g., IP addresses, session durations, and usage patterns) to help improve website performance and user experience.

3. How We Use Your Information

Your data is used to:

• Process and fulfil orders, bookings, and payments

• Communicate with you regarding your order or enquiry

• Provide customer service and aftersales support

• Improve our services and website functionality

• Comply with applicable laws and regulations

We always aim to collect and retain the minimum information necessary for these purposes.

4. Sharing Your Data

Salisbury Filmmaker may share limited data with trusted third parties to carry out essential business operations, such as:

• Wix.com – website hosting, online store, forms, and analytics

• Wix Payments and/or Stripe – secure payment processing

• Photo printing and fulfilment partners (such as Sim Lab, Photomounts UK, or other print labs) for producing and delivering physical photo orders

Each of these companies has its own privacy policies, which you can view here:

• Wix: https://www.wix.com/about/privacy

• Stripe: https://stripe.com/en-gb/privacy

• Sim Lab: https://www.simlab.co.uk/privacy-policy

• Photomounts UK: https://www.photomountsuk.co.uk/privacy-policy.html

We only share data necessary for each partner to complete their specific function (e.g., processing a payment or producing a print). No data is sold or shared for marketing purposes without consent.

5. Data Storage and Security

Some data is stored locally by Salisbury Filmmaker (e.g., photography files), while other data (such as website or payment information) is securely stored by third-party platforms such as Wix or Stripe.

We take reasonable measures to keep your data safe and only retain it for as long as necessary for operational, legal, or contractual purposes.

6. Photography and Media Data

We may capture and store images or video of clients, students, staff, or the public as part of commissioned work. This data is used only for its intended purpose and may be shared with printing or delivery partners where required.

We will never publicly share identifiable photos or video without appropriate consent or contractual agreement.

7. Data Retention and Deletion

Personal data is retained for the shortest reasonable time — typically only as long as needed for customer service, reorders, or contract requirements.

If you wish to request deletion of your data, please contact andrew@salisburyfilmmaker.co.uk.
Some data may need to be retained to fulfil legal or contractual obligations (e.g., payment records or work covered by a signed contract).

8. Your Rights

Under UK and EU data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent (where applicable)

• Raise concerns about how your data is handled

All requests can be made via andrew@salisburyfilmmaker.co.uk.

9. Updates to This Policy

This Privacy Statement may be updated from time to time to reflect operational or legal changes. The most recent version will always be published at www.salisburyfilmmaker.co.uk.

Last updated: October 2025