Salisbury Filmmaker Privacy Statement

Last updated: September 2026

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About Salisbury Filmmaker

Salisbury Filmmaker is operated by Andrew Foord, trading as Salisbury Filmmaker and salisburyfilmmaker.co.uk.

I provide photography and video services to schools, businesses, organisations and individuals, including school photography, portrait photography and related creative services.

This Privacy Statement explains how I collect, use, store and share personal information when providing these services.

 

1. Information I Collect

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Depending on the service provided, I may collect and process:

• Name, email address, telephone number and postal address

• School, organisation or company name, where applicable

• Order, booking and payment information

• Information required to identify and fulfil school photography orders, such as pupil names, class information, school identifiers or photograph codes

• IP address, browser and device information and website usage data collected through my website

• Correspondence and enquiries sent by email, telephone, contact forms or other communication methods

• Photographs, video or audio recordings captured as part of commissioned work, including photographs of pupils, school staff, clients or other individuals

I only collect information that is reasonably necessary for the relevant service or business purpose.

 

2. How I Collect Information

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Personal information may be collected:

• Through my website, which is hosted and operated using Wix, including when you complete a form, place an order or contact me

• Through the online shop and ordering system provided by Wix

• Through payment services used by the website, including Wix Payments and apple pay & Google pay.

• Directly by email, telephone or other correspondence

• From schools where information is required to provide a school photography service, organise photographs or fulfil orders

Wix may also automatically collect certain technical and website usage information, such as IP addresses, browser information, device information and website interaction data.

 

3. How I Use Personal Information

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Personal information may be used to:

• Arrange and provide photography and video services

• Organise and identify school photographs

• Process and fulfil orders

• Process payments and issue invoices

• Arrange the printing and delivery of photographs and other products

• Communicate with customers, schools and clients about bookings, orders and enquiries

• Provide customer service and deal with after-sales enquiries or reorders

• Maintain appropriate business, accounting and tax records

• Improve my website, services and business processes

• Meet legal, regulatory and contractual obligations

• Protect my business and customers against fraud, misuse or other unlawful activity

 

4. Website, Online Ordering and Payment Services

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My website and online shop are operated using Wix. Wix provides website hosting, online store functionality, forms and related website services.

Payments made through the website may be processed by Wix Payments and supported by Google pay / Apple Pay. I do not normally receive or store customers' full payment card details.

These providers process information in accordance with their own privacy policies and contractual arrangements.

 

5. Printing and Fulfilment

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To produce and fulfil photography orders, I may provide relevant customer and order information, together with photographs, to external professional printing and fulfilment companies.

This may include companies such as Sim Lab, as well as other professional photographic laboratories or, where appropriate, local photographic printing businesses used by Salisbury Filmmaker.

Only information reasonably necessary to produce and fulfil the relevant order will be provided. For example, a printing company may receive a photograph to produce a customer’s order.

These companies process information in accordance with their own privacy policies and contractual arrangements.

 

6. Photography and School Photography

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Photographs taken as part of school photography bookings may contain identifiable images of pupils, school staff and other individuals.

Where Salisbury Filmmaker is commissioned by a school to provide school photography, photographs and related pupil information are processed for the purposes of carrying out that photography service, organising and identifying photographs, providing proofs and ordering facilities, fulfilling photographic orders, and providing reasonable after-sales support and reorders.

School photographs are not publicly displayed or otherwise used for promotional purposes as a matter of routine.

On some school photography bookings, parents or guardians may be given the option to provide permission for their child's photograph to be used for the promotion of Salisbury Filmmaker. Where this option is offered, the parent or guardian may choose to provide this permission in return for a 10% discount on their photographic order. Participation is entirely optional and is not required in order to purchase photographs.

Where permission has been provided, the child's photograph may be used by Salisbury Filmmaker for promotional purposes, including on the Salisbury Filmmaker website, social media, printed marketing materials, advertising or other promotional materials.

Photographs will only be used for promotional purposes where the appropriate permission has been provided. Parents or guardians may withdraw their permission for future promotional use by contacting Salisbury Filmmaker at andrew@salisburyfilmmaker.co.uk. Withdrawal of permission will not affect the lawfulness of any use that took place before permission was withdrawn.

School photographs may be provided to professional printing and fulfilment suppliers where necessary to complete a photography booking or customer order.

 

7. Image Editing and AI-Assisted Processing

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Photographs taken during photography sessions may be processed using professional image-editing software and automated or AI-assisted editing tools. These tools may be used for routine post-production such as background cleaning, subject masking, cropping, colour correction and minor photographic retouching.

The purpose of this processing is to assist with the normal professional preparation of photographs.

Where Evoto AI is used, photographs or image data may be transmitted to Evoto's cloud systems for automated image analysis and editing. Depending on the features used, this may involve reduced-resolution image data or, where required by a particular feature, original image files being processed through Evoto's cloud infrastructure.

Evoto states that its services use third-party infrastructure including Amazon Web Services and that appropriate contractual and international data-transfer safeguards are in place. Evoto also states that customer content is not used for general AI model training without the relevant consent.

Further information about Evoto's processing and safeguards can be found in its privacy documentation and Data Processing Agreement.

 

8. Storage and Security

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Personal information may be stored securely on systems operated by Salisbury Filmmaker and by trusted service providers used to operate the business, including Wix, payment providers, printing companies and other necessary service providers.

Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure.

No method of electronic storage or transmission can be guaranteed to be completely secure, but I take reasonable steps appropriate to the nature of the information being processed.

 

9. How Long Information Is Kept

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Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including providing services, fulfilling orders, dealing with enquiries and reorders, maintaining appropriate business records, and meeting legal, accounting, tax and contractual requirements.

Customer and transaction records

Customer orders, invoices, payment records and other business transaction records may be retained for the period necessary to meet accounting, tax and other legal obligations and to protect legitimate business interests.

In particular, certain financial and business records are required to be retained for a number of years under HMRC requirements. These records may therefore be retained after a customer's photography order has been completed.

School photographs

School photographs are normally retained for up to two years following the relevant school photography booking. This allows Salisbury Filmmaker to deal with reasonable customer enquiries, late orders, reorders and other matters relating to the photography service.

Photographs may be retained for longer where this is reasonably necessary to fulfil an ongoing school photography booking, provide an agreed service, deal with a customer enquiry or reorder, meet a legal or contractual obligation, or where appropriate permission has been given for the photograph to be used for the promotion of Salisbury Filmmaker.

Where photographs are no longer required for these purposes, they will be deleted or securely disposed of within a reasonable period.

 

10. Deletion Requests

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Customers may contact Salisbury Filmmaker to request deletion of personal information.

Requests can be made by contacting:

andrew@salisburyfilmmaker.co.uk

I will consider deletion requests in accordance with applicable data protection law.

Some information may need to be retained despite a deletion request where there is a legal, accounting, tax, contractual or other legitimate reason for doing so. For example, transaction and accounting records may need to be retained for the periods required by HMRC.

Where photographs are being retained solely for purposes that are no longer applicable, they will be deleted when no longer required.

 

11. Sharing of Personal Information

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Personal information is only shared where reasonably necessary for the purposes described in this Privacy Statement.

This may include:

• Wix – website hosting, online ordering, forms and related website services

• Wix Payments and/or Google Pay & Apple Pay – payment processing

• Professional photographic printing and fulfilment companies, including Sim Lab and other print laboratories used to produce customer orders

• Local photographic printing businesses where a local printing service is required

• Image-processing and editing service providers, where necessary to process photographs

• Schools and organisations commissioning photography services, where necessary to organise, administer and fulfil orders and the agreed photography service. This can include pupil names, class information, order details, customer details, receipts, information used to identify the customer or pupil, and other information reasonably necessary to identify and distribute orders to the correct pupils.

• Google/Gmail, which provides the email service used by Salisbury Filmmaker to communicate with customers, schools and other relevant parties. This may include sending digital photographs, order information, receipts, invoices and other correspondence by email.

• Professional advisers, authorities or other organisations where disclosure is required by law or is reasonably necessary to protect Salisbury Filmmaker's legal rights or interests

Personal information is not sold to third parties.

Photographs of children are not shared publicly for advertising or promotional purposes unless appropriate permission or consent has been obtained.

 

 

12.Photograph Delivery

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Digital photographs purchased by customers may be delivered directly to the customer by email or other electronic means. Printed photographs and other physical orders are normally delivered to the relevant school for distribution to the appropriate pupils.

Salisbury Filmmaker takes reasonable steps to ensure that photographs and customer order information are provided only to the intended recipient. This includes using the information supplied by the customer and school to identify the correct pupil and order.

Where an error results in personal information, customer order information or a photograph being sent or provided to an unintended recipient, Salisbury Filmmaker will take appropriate steps to investigate and, where possible, recover or delete the information, minimise any further disclosure and assess whether the incident needs to be reported to the relevant organisation, individual or the Information Commissioner's Office (ICO), as required by applicable data protection law.

Where printed orders are supplied to a school for distribution, the school is responsible for following its own procedures to ensure orders are distributed to the correct pupils.

 

13. Your Data Protection Rights

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Depending on the circumstances and the legal basis for processing, you may have rights under UK data protection law including the right to:

• Request access to personal information held about you

• Request correction of inaccurate or incomplete information

• Request deletion of personal information

• Request restriction of processing in certain circumstances

• Object to certain types of processing

• Withdraw consent where processing is based on consent

• Request portability of certain information where applicable

Requests can be made by contacting:

andrew@salisburyfilmmaker.co.uk

You also have the right to raise a concern with the Information Commissioner's Office (ICO) if you believe your personal information has not been handled appropriately.

 

14. Changes to This Privacy Statement

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This Privacy Statement may be updated from time to time to reflect changes to the services provided, technology used, legal requirements or business practices.

The latest version will be published on the Salisbury Filmmaker website.

Last updated: September 2026